Reset Password

Frequently Asked Questions

Yes, many of our listings offer Instant Booking, allowing you to confirm your reservation immediately. For properties that require approval, you will receive confirmation shortly after the owner reviews your request.

We accept a variety of secure payment methods, including:

  • Major credit and debit cards

  • PayPal

  • Bank transfers (where applicable)

  • Other region-specific payment options, depending on your location

All payments are processed through secure, verified gateways.

You can easily manage your payment methods through your account dashboard:

  1. Go to Account Settings

  2. Select Payment Methods

  3. Choose the card or method you want to update or remove

  4. Save your changes

If you need assistance, our support team is always available to help.

Instant Bookings confirm immediately.
For request-based bookings, the process typically takes a few hours, depending on the property owner’s response time. You’ll receive updates via email or through your account.

You can cancel a booking directly from your account:

  1. Go to My Bookings

  2. Select the reservation you want to cancel

  3. Click Cancel Booking

Cancellation policies vary by property, so be sure to review the terms before finalizing.

We’re always here to help!
You can reach us through:

  • Email: support@resortsbyowner.com

  • Contact form: Available on our website

  • Live chat: During business hours

  • Phone support: Where available

Our team aims to respond promptly to all inquiries.

Some of our resort partners offer airport pick-up and drop-off or transportation services. Availability varies by property. You can check this under each listing’s amenities or contact us for assistance.

WordPress Center WooCommerce Waitlist WooCommerce Waitlist | Pre-sale List | Back In Stock Notifier WooCommerce Wallet WooCommerce Warranty & Return System WooCommerce Warranty & Return System WooCommerce Warranty & Return System WooCommerce Warranty & Return System WooCommerce WebAR (Augmented Reality) Product WooCommerce Weight Based Shipping WooCommerce Westpac PayWay API Payment Gateway